SHIPPING
All products will be shipped as soon as possible, subject to payment card authorization and stock availability. We update our online inventory every day. If an order is placed and an item is out of stock (due to that days demand) we will contact you via email. We apologize ahead of time for any inconvenience. We aim to dispatch all goods within 24-48 hours of receiving the order. Please contact us at [email protected] should you like to arrange Next Day Delivery for your order or give us a call at (954) 496-2958.
ITEM CONDITION
Items should be returned in an unused, re-sellable condition, and with all PIPA garment tags and hygiene strips still attached. Returns that are damaged, soiled or altered may not be accepted and may be sent back to the customer. For the purpose of hygiene, swim shorts, bikini bottoms, and swimsuits should be tried on over underwear.
All SALE ITEMS ARE FINAL SALE
Exchanges can be accepted but not refunded.
RETURN POLICY
We want you to be completely happy with your PIPA purchase. If you are not satisfied with your purchase you may return the merchandise within 14 days from the delivery date for a refund or store credit. Due to the nature of our merchandise, all items should be returned in original condition, unwashed and unworn with packaging and invoice. Kindly contact us at [email protected] to inform us of your return package and please ship it to the following address:
PIPA SWIMWEAR
27 Almond Branch Pl
The Woodlands, TX 77382
Please retain your shipping documentation so that we can complete your request in the event that the goods are lost in transit. Buyer is responsible for the postage costs of returns.
EXCHANGES
You may exchange your unwanted item(s) for a different style or size, based on stock availability. Shipping is free on the replacement item; however you may be liable for duties and taxes if based outside US/Canada. All exchanges must adhere to the guidelines set out in our returns policy.
RECEIVING A REFUND
Your refund can only be credited to the original payment card or PayPal™ account. Shipping costs will not be refunded for any items returned under our standard returns policy. Please note a $4 restocking fee will be charged per return. All sales taxes will be refunded by Pipa Swimwear. Please allow up to 10 business days for any refund to your original payment card or account.